Returns Policy

Andrews Corporate Clothing Return Policy

All goods sold on this website are sold by Andrews Corporate Clothing (ACC) and are subject to Australian Consumer Law in regards to returns. Please read the below carefully before returning an item.

• We do not accept returns 6 weeks after date of receipt.
• We do not accept returns on sale or clearance items
• We can only refund/exchange items in sellable condition, meaning unworn, unwashed, and with tags still intact.
• We do not accept returns of older style items.
• If you are returning items for any reason other than a fault or a packing error you are liable for all postage charges

Returns Limit

You have 6 weeks from the date of delivery to return your items for a refund or exchange. Please try on your garments as soon as you receive them to ensure your items fit properly. Any items returned after this 6 week period may not be refunded or exchanged. Furthermore these items will not be returned to you unless you specifically make arrangements/payment for such.

Returned Items Condition

Items can only be returned in a saleable condition. By saleable condition we mean that the item hasn’t been opened or used, is still in its original packaging and all tags/swing tickets, packaging and accessories are included. Any items returned which are not saleable may not be refunded or exchanged. Furthermore these items will not be returned to you unless you specifically make arrangements/payment for such. Name badges cannot be resold and as such cannot be returned/exchanged/refunded.

How to Return your item

If your item complies wth the above return conditions you can send it back to us for a refund. When returning the item include a copy of your order confirmation email or invoice so we can match the return to your order.

Once received we check that the items are in good condition and will refund your original payment method. Send your items to the address below:

ACC Returns
Andrews Corporate Clothing
193 Northcorp Boulevard
Broadmeadows Victoria 3047